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Thursday, June 13, 2019
8:00 AM - 11:00 AM


8:00 am - 8:45 am

Networking Breakfast

8:45 am - 9:00 am

Welcome Address- Anna Mazzone,Managing Director & General Manager , UK& Ireland , MetricStream

9:00 am - 9:45 am

The Importance of Operational and Non-Financial Risks and their Assessment to Investment Decisions

Sarah Mason, Director of Integrated Assurance, Centrica

Financial services institutions are exposed to significant operational and non-financial risk that can materially impact investment decisions, revenue, and market capitalization. As the impact of these risks continues to grow, it has become imperative for financial institutions to adopt a risk framework that integrates operational and non-financial risk metrics into the business decision-making process for strategic investments. Capital-intensive and operationally complex industries have had years of experience in identifying, measuring, and incorporating non-financial risks into strategic and financial investment decisions. Many of their best practices and learnings can be imbibed by the financial services industry.

During this session, Sarah Mason, Director of Integrated Assurance at Centrica, will share her experience and cross-industry best practices on:

  • Why institutions should worry about managing their operational and non-financial risks
  • What constitutes building a comprehensive qualitative and quantitative risk framework
  • How to translate the vast operational risk data into useful information for business investment
  • How to ensure a successful operational risk transformation

9:45 am - 10:30 am

Setting Risk Appetites for optimizing decision making across a complex supply chain  

Paul Mather, Group Head of Enterprise Risk Management, Shell

The operationally complex and capital intensive industries have had years of head start in identifying, measuring, and incorporating non-financial risk frameworks which provide their boards and chief executives a clear visibility into the current state of risk exposures and its acceptability while driving their adoption across the business. Setting of risk appetites and socializing them with the business play critical role within this framework. Setting of risk appetites can be both a design as well as an operational challenge especially for organizations with a very complex supply chain and impacts which need to be measured across multiple factors, over and beyond just financial terms, and in alignment to a complex value chain. These experiences and learnings of setting and measuring of non-financial risks across different factors used by operationally complex and capital intensive industries can provide Banks and financial institutions with a more holistic view of benchmarking, measuring and treating non-financial risks over and above some of the pure financial loss driven models being used in the operational risk capital calculations

During this session, Paul Mather, Group Head of Enterprise Risk Management, Shell, will share his experience and cross-industry best practices on:

  1. Setting risk appetite bringing in multiple considerations in addition to financial impact
  2. Methodologies and frameworks used to establish risk appetites
  3. Establishing risk appetites and measurement programs across a complex supply chain
  4. Leveraging risk appetites for driving risk aware business decision making

10:30 am - 10:45 am

Closing Note

Venue & Location